Contact Us

General Enquiries and Contacting Staff

Staff email addresses begin with their first name initial, followed by a dot, followed by their surname and end with, for example Joe Bloggs

General enquiries:

SEND administrator:





Chair of Governors, Rachel Lampard, can be contacted in writing:
Frederick Bremer School, Siddeley Road, Walthamstow, E17 4EY or via

Our Special Educational Needs Coordinator (SENCo), Ria Mills, can be contacted via the SEND administrator:

Safeguarding or Child Protection
Any safeguarding concern can be emailed directly to This email address is monitored during working hours by our Safeguarding Team.
You can also reach the relevant Safeguarding Officer by email:
The members of the Safeguarding Team are:
Fenella Hewitt: Deputy Headteacher, Designated Safeguarding Lead (DSL)
Prue Stephens: Deputy DSL
Steve Moore: Deputy DSL
If the person you call to speak to is not available at the time, you can ask to speak to any member of the Safeguarding team or the relevant Head of Year or Pastoral Support Officer (PSO).
Outside working hours and at weekends or during holidays, in an emergency, call the Emergency Services on 999.
Young people in need of support can also use the following services: Childline: 0800 1111
Concern or Complaint

I have a concern. Who should I contact?

In the first instance, concerns should be brought to the form tutor or the class teacher. If you want a meeting, it is always best to email the school to make an appointment to avoid turning up at school when the teacher is not available.

Staff will endeavour to reply to phone calls and emails within 1 working day wherever possible. For example, an email sent on a Friday evening or over the weekend will not be seen or dealt with until the following Monday at the earliest.

Please understand that teachers spend most of the day teaching and doing extra-curricular activities or additional support with students.

Personal, social, health or emotional concerns

If the concern is a personal, social, health or emotional issue, your first port of call is your child’s Form Tutor.

If you feel that the Form Tutor is not the right person to talk to, you should contact the Head of Year or PSO for the year group.

Academic or subject-specific concerns
If the concern is about your child’s learning or progress in a particular subject, you should call the class teacher or the Head of Department for that subject.

If the difficulty affects a number of subjects, you should contact the Form Tutor, who has a broader overview, or for more serious concerns, the Head of Year or PSO.

Concerns and complaints

It is important that we listen to and seek to understand any concerns or complaints. Most concerns or complaints can be resolved informally, through good communication.

Anyone wishing to raise a concern or complaint should use the information on this page to direct their message to the right person.

Our Complaints Policy can be found at the following link. You can submit a complaint using this form.

When a complaint is made to OFSTED, the Local Authority is asked to investigate. The first question will always be whether the complaint has already been brought to the attention of the School. We are advised therefore to recommend that complaints are brought to the School in the first instance.

Updating contact details

If your contact details change, please inform the School so that we can update our records. You can do this via or by calling the School on 020 8498 3340.

Frederick Bremer School

Siddeley Road, Walthamstow
London, E17 4EY
Tel: 020 8498 3340

Receptionists: R Irving (7.30am-12.30pm) and C Doman (11.30am-4.30pm)

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